Returns and Refunds

1.       When buying goods from, you always have 14 day money back guarantee.

2.       Buying goods from always applies 14 day right of cancellation in accordance with Norwegian law. That means that you have the right to cancel the purchase by informing Gauri Arts about it within 14 days of having received the ordered item. For hygiene reasons this does not apply to earrings with broken seal.

3.       The right of cancellation also does not apply if the product is broken while usage.

4.       Customer will have to bear the cost of return of goods. The return cost will be deducted from the original bill when the refund is made.

5.       Please reach out to us via email ( if you want to return the products for any reason. We will email you prepaid return label with the stamped shipping fee.

6.       Please mention the order number, product details (as on invoice) and the reason of return in the message. If the goods are damaged in transport please attached the picture of damaged goods.

7.       A confirmation mail will be send once the goods are received at the warehouse in Oslo, Norway

8.       Below are the return shipping charges:


0-2 Kg

2.01 Kg and above


99 NOK

149 NOK


249 SEK

249 SEK

9.       Refunds will be made within 21 days from the day when we have received the goods.